Frequently Asked Questions
Everything you need to know about bringing vintage charm into your modern home.
Are these original vintage sewing machines or modern replicas?
We specialize in authentic, refurbished vintage Singer sewing machines. Each piece is meticulously sourced and restored to ensure it retains its historical integrity while remaining functional for home use.
How do you ensure the machines aren't damaged during shipping?
We use custom-engineered heavy-duty crates and professional-grade shock-absorbent padding. Every machine is double-boxed and insured to guarantee it arrives at your doorstep in pristine condition.
What is your return policy for antique items?
We offer a 30-day satisfaction guarantee. If your machine does not meet your expectations, you can return it for a full refund, provided it is returned in its original shipping crate to prevent damage.
Do the machines come with a warranty?
Yes, every machine sold by The Old Singer Shop includes a 1-year mechanical warranty. We stand by the quality of our restoration process and will cover any mechanical failures under normal home use.
Can I find replacement parts and needles for these older models?
Absolutely. We stock a wide variety of vintage-compatible needles, bobbins, and belts. Every purchase also includes a starter kit and a digital copy of the original user manual.
Do you offer international shipping?
Currently, we ship to the continental United States, Canada, and the UK. Shipping rates and delivery times vary by location and will be calculated at checkout based on the weight of the specific model.